The Regional District of Fraser-Fort George says regional Fire Dispatch services have been successfully migrated to the new Next Generation 9-1-1 Emergency Services IP network.
Next Generation 9-1-1 is a modernization initiative led by the Canadian Radio-television and Telecommunications Commission that moves emergency communications away from traditional analog systems as technology continues to evolve.
Residents calling 9-1-1 are not expected to notice any difference with the transition.
According to the RDFFG, the move has been underway for years, and involved extensive research, testing and contingency planning to ensure calls reach dispatchers without interruption.
“This significant transformation required intense teamwork and an unwavering commitment to public safety,” said Senior Manager of Public Safety Services Melanie Perrin. “I am extremely proud of the Public Safety team, including our 9-1-1 Radio System professionals and the Prince George Fire Operations Communications Centre staff for their expertise and tireless efforts on this project.”
The initial transition to the new network is the first step to full Next Generation 9-1-1 implementation. This will have improved location accuracy, supporting a faster response and providing additional forms of emergency communications such as real time text and potentially video calls.
The Regional District of Fraser-Fort George provides 9-1-1/Fire Dispatch services across its borders, as well as the Cariboo Regional District, the Regional District of Bulkley-Nechako, the Regional District of Kitimat-Stikine, the Regional District of Central Kootenay, and the City of Nelson.
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