20% of calls made to E-Comm 9-1-1 are pocket dials

E-Comm has launched a public education campaign to try to cut down on the number of accidental calls that come through.

The provincial agency responsible for most 9-1-1 emergency services in B-C says 20 percent of the calls they receive are pocket-dials.

The agency says that costs time because 9-1-1 call-takers must still determine whether there’s an emergency underway.

That means possible delays for legitimate calls.

E-Comm officials say that, if you do get a call-back from 9-1-1, you should answer it.

It’s the emergency operator checking to see if you’re OK.

– with files from Vista Radio newswire